Verification or Citation?
Here is the question: Verification or Citation? Failure to verify alarms is becoming costly, both to municipalities, who must provide police response, and to business owners, who are being fined for false alarms generated by their security systems.
Are you offering your customer a system with functionality? I know that customers say they want the cheapest Surveillance System on the market, but rarely do they purchase the cheapest system. Ask your customer what they want their Surveillance System to accomplish. I know this is hard for all of us, but just take a moment to listen!
Ok, now that you have heard what your customer wants, let’s create some additional interest on their part. Ask them if they would like their Surveillance System and Access Control System to function together as one (without a separate module to translate information). Ask them if they would like to receive an email or phone call when an alarm is set off, and be able to view video to verify that there is a break in. Explain to them that 95% of alarm notifications are false and that cities are passing ordinances to fine business owners anywhere from $40-$100 per occurrence (most cities give 1-3 warnings before issuing a Citation).
PCSurveillance has the ability, through our existing DVS DVR cards and pre-built DVS DVR systems, to offer access control and surveillance capability integrated into a single system. No more having an access control system and a separate surveillance system. We are able to offer a rackmount unit that operates on a single software package, and allows complete integration of your access control and surveillance system. To find out more about this system please contact us at 330-637-0499 or email ryan@pcsurveillance.net.


