Introducing the new PCSurveillance.net Company Blog, and new Owner/Director of Operations, Ryan Temple!
Welcome!
It is with great pleasure that I introduce the new, official PCSurveillance.net company blog. Because this is my first posting, I thought I would take the opportunity to introduce myself and the way that I operate in the business environment. I am looking forward to an on-going and open dialog with you, our customer!
My name is Ryan Temple, and I am the new owner of PCSurveillance.net. The company was originally established in 2002 by Stephan Karchut, and I acquired the company last month. I joined PCSurveillance.net after operating several construction service companies in Northeast Ohio for the last ten years. I have a bachelor’s degree from The Ohio State University in Personal Financial Planning and a MBA from Cleveland State University. I am also a 2002 graduate of Cleveland Bridge Builders (www.clevelandbridgebuilders.org). I currently sit on the board of Cornucopia/Nature’s Bin (www.cornucopia-inc.org) and am a Committee Member for The Cleveland Foundation’s Scholarship Committee (www.clevelandfoundation.org).
The fact is that I am an Entrepreneur, which could mean that I am really not that smart (which I am not, that is why you always hire people that are smarter than yourself), or that I thrive on the challenge of operating and growing a business. Honestly, the answer is both! Today I am “knee deep” in the Surveillance Industry. Not that I have any experience in this industry, but that I am quite literally “knee deep” in magazines, news articles, blogs, and any other source that will help increase my knowledge of this industry.
So, you may ask yourself, what do I bring to the table? How will I help grow this company? That is a Great Question! What I bring is the ability to communicate an organized plan with accountability, in order to help achieve a specific goal. This is accomplished by listening to the ideas of every stakeholder in the organization. Individuals in an organization need to feel that their opinion is being heard (not always right or wrong, but heard), allowing them to become part of the process. Companies that succeed empower people to make decisions; companies that fail make decisions from the top looking down.
How are we going to sell more DVR’s, cameras, and surveillance accessories? There is no single, simple answer. We are currently in the process of implementing several different strategies for our website that will allow us to reach additional customers. To our existing customers, we are looking to offer additional products along with improved and more efficient customer service. Also, look for our upcoming monthly e-zine and be sure to check back here often for updates and information (for your convenience, an RSS feed is available so you can get the latest updates in your favorite news reader.)
Thank you for taking the time to read this introduction. I hope that you will find my ramblings informative, useful, and occasionally humorous!
Ryan Temple, Director of Operations
PCSurveillance
330-637-0499 ext. 201
Fax: 330-637-3499
